Customer Services

 

PRODUCT INFORMATION

Printed on 100% cotton in Peru.
Confidence in Textiles. ‘Tested for harmful substances.’

WASHING INSTRUCTIONS

Please always follow the care label guide lines when washing your pieces. We recommend that you wash your tee inside out, by hand, at 30˚C. If your washing machine has a hand-wash program setting, you can use this.

Do not bleach or tumble dry.
You should wash the tee with similar colours, and line dry.
When ironing the tee, please iron inside out with a low temperature. 

DELIVERIES

Pas Une Marque offers free shipping worldwide on orders over 150 USD$. Other destinations have their own respective shipping charges which are clearly listed in the checkout once you have specified the shipping destination.

RETURN POLICY

You can return or exchange your item(s) within 30 days of purchase. All returned items must be in new, unused and mint condition: Item(s) that have had their labels removed; have been worn; or have been washed or damaged by the customer, are non-returnable.

When returning an item, we will provide a return label. Please contact: 

customerservice@pasunemarqueparis.com 

 

 

FREQUENTLY ASKED QUESTIONS

Do we ship worldwide?

Pas Une Marque does ship worldwide. Shipping is free on all orders over 150 USD$

How long will my order take to arrive?

Orders placed within Europe can take 5 – 7 days. For orders overseas please allow up to two weeks.

Do we offer express shipping?

Pas Une Marque does offer an express delivery service. There will be additional charges for this service.

How do I find out about discount codes and sales?

Pas Une Marque does not run any discount codes or sales throughout the year. 

What is our returns policy?

You can return or exchange your item(s) within 30 days of purchase. All returned items must be in new, unused and mint condition: Item(s) that have had their labels removed, have been worn, or have been washed or damaged by the customer, are non-returnable.

When returning an item, we will provide a return label. Please contact: 

customerservice@pasunemarqueparis.com 

How is the clothing manufactured?

Pas Une Marque takes pride in using high quality, ethically produced cotton. The clothing is cut and sewn from 100% cotton and are free from any harmful substances.

How is the clothing printed?

Pas Une Marque uses the finest quality digital printing methods to achieve a deep, vibrant and crisp reproduction of the artwork.

How do I care for my product?

Please always follow the care label guide lines when washing your pieces.
We recommend that you wash your item inside out, by hand, at 30˚C. If your washing machine has a hand-wash program setting, you can use this.

Never use bleach and never tumble dry as this will cause irreparable damage.

You should wash the tee with similar colours, and line dry.

When ironing the tee, please iron inside out with a low temperature.